Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains the best way to reach Bitcoin Casino Sites and what we can (and can't) help with.

What we can help with

Bitcoin Casino Sites is an independent research and comparison site covering no-KYC and crypto-friendly casinos for US players. We're happy to hear from readers on any of the following:

• Corrections — if a bonus term, licence detail, or feature we've listed has changed, tell us and we'll look into it
• Questions about our About Us page or how we put our rankings together
• General feedback on site content, clarity, or usability
• Partnership or business enquiries from operators or other industry contacts
• Reports of a site behaving differently from how we've described it — slow payouts, unexpected verification requests, or bonus terms not matching what's advertised

What we can't help with

We are a review and comparison publisher — we don't operate any casino, hold player funds, or process deposits and withdrawals. That means we're not able to:

• Resolve individual account issues, disputed withdrawals, or verification problems — these need to go directly to the casino's own support team
• Give personalised financial, legal, or tax advice. If you have questions about how crypto gambling winnings or gains are taxed in your situation, a qualified tax professional is the right person to ask, not us
• Recommend a specific site as "safe" for your individual circumstances — read our reviews, weigh the pros and cons, and decide based on your own risk tolerance

Before you write in: check if it's already answered

A lot of the questions we get are already covered on the site. If you're trying to work out whether a particular casino operates legally where you live, our reviews explain that offshore crypto casinos licensed in places like Curaçao or Anjouan sit in a legal grey area for US players — they aren't licensed by any US state or federal regulator, and availability varies by state. Always check your own state's current laws before signing up anywhere.

If your question is about problem gambling, spending limits, or self-exclusion tools, our Responsible Gambling page covers what to look for and how to get support, including the National Problem Gambling Helpline at 1-800-GAMBLER. Note that offshore sites don't always offer the same self-exclusion or player-protection tools as state-regulated US operators, so it's worth checking a site's own tools before you rely on them.

For the legal and editorial terms behind the content on this site, our Terms and Conditions page has the full detail.

A note on our commercial relationships

Bitcoin Casino Sites may earn a commission when readers click through to a listed casino and sign up. This doesn't affect where an operator lands in our rankings — commission is never exchanged for a better score or a higher position. If you're contacting us to ask how a particular ranking was reached, we're glad to explain our general approach, though we don't disclose the exact internal scoring for any single site.

Response times

We read every message that comes in, but as a small editorial team we can't guarantee an instant reply. Corrections and factual reports tend to get looked at fastest, since keeping listings accurate matters most to us. Partnership and general enquiries may take a little longer.

Before you get in touch

To help us respond properly, it's worth including:

• Which casino or page your message relates to
• What you found, expected, or think needs correcting
• Any relevant dates, if you're reporting something like a changed bonus term or a payout delay

We're not able to act on messages that ask for help getting around a casino's own verification checks, geoblocks, or state restrictions — we don't advise on evading identity checks, anti-money-laundering controls, or sanctions screening at any operator, and we won't provide that kind of guidance here.

Every review, ranking, and page on this site is intended for adults of legal gambling age in their state — 18+ or 21+ depending on the operator and local law — and gambling always carries the risk of losing money, alongside the added risk of crypto price volatility. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential.