February 5, 2016
Uber Boston, facing criticism that it offers only limited service to people with disabilities, has agreed to work with advocates on improving the accessibility of the ride-hailing service.
The Uber Boston Disability Coalition, announced Thursday, includes the Disability Law Center, the Disability Policy Consortium, and the Boston Center for Independent Living.
It is too soon to know what the partnership may bring in terms of new features or services for riders or drivers. But the various parties are due to meet in focus groups over the next few months, said Carlie Weibel, a spokesperson for Uber Boston. Among them is Uber’s new Boston general manager Chris Taylor, who is keen to be involved, Weibel said.
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