'Alexa, pull those lab results': A hospital tries out virtual assistants

June 1, 2016

Picture this: At every step of a patient’s trip through the hospital, a virtual assistant awaits, ready to answer questions, pull up medical records — or snap photos during surgery.

Hospital staff and patients walked through that futuristic hospital scenario one recent afternoon at a new simulation center at Boston Children’s Hospital. Fifty people came to dream up ways that Amazon’s Alexa voice-recognition software program could help in the clinic and at home.

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