IT Analyst

IT Analyst

Walden is in a critical stage of its growth where technology becomes one of the key pillars of operations and logistics. This position offers a unique opportunity to be one of the main contributors in integrating information technology to a dynamic, fast paced operation. If you yearn for a challenging environment where business needs and technical capability are constantly evolving, then look no further. In this role you will be responsible for ensuring the smooth operation of warehouse technology, and driving improvement across data quality, system robustness, and workflows. Success in this role means not only consuming data to inform decision making, but also owning how that data is collected and stored. This is a full time position based in our warehouse in Billerica, MA.


  • Report to VP of Operations and collaborate closely with our systems engineering and web development teams
  • Leverage deep understanding of how our tools (internal and external) work to resolve bugs and support the warehouse team with fulfillment and inventory tracking
  • Manage the installation and ongoing support all on-site hardware
  • Build reporting tools to evaluate performance and highlight potential errors
  • Lead efforts on improving data quality and system robustness
  • Participate in the development of new data schemes, information flows, and system design


  • Willing to step outside of normal duties to help our team provide the best possible experience for members and partners
  • Minimum 2 years of experience working within the Computer Science and/or Information Technology field
  • Experience with SQL and relational databases

Bonus skills:

  • Programming experience, preferably Python or Javascript
  • Experience debugging physical hardware
18 Esquire Road
North Billerica, MA 01862
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Walden Local Meat